From the pharmacy to your door.
Tracked handoff
Updates from pickup to delivery
Three simple steps
Getting your prescription delivered is straightforward from start to finish.
- 1
Request pickup
Tell us your pharmacy and where to deliver. It takes just a few minutes.
- 2
Follow delivery
Track your order from pharmacy pickup to your door with clear status updates.
- 3
Receive medication
A secure handoff at your door, with signature or ID confirmation when required.
Choose the speed that fits
Pick your delivery speed when you request. Final timing depends on when your pharmacy has the prescription ready and your distance from pickup.
Standard
A scheduled delivery for prescriptions that aren't time-sensitive.
Priority
A same-day option when you need your medication sooner.
Rush
Our fastest option for urgent prescriptions, when available in your area.
Refrigerated handling
Request temperature-sensitive transport for medications that need it.
Signature & ID
Add signature or ID confirmation when a prescription requires it.
Serving Jefferson County, Alabama
We deliver prescriptions to communities across Jefferson County. Not sure if we reach you? Give us a call and we'll confirm your address.
Communities we serve
- Birmingham
- Hoover
- Vestavia Hills
- Homewood
- Mountain Brook
- Bessemer
- Trussville
- Gardendale
- Fultondale
- Center Point
- Irondale
- Hueytown
- Pleasant Grove
- Leeds
- Fairfield
Coverage may vary by delivery option and distance. Call to confirm your address.
A delivery partner for your patients
VitalCare Express works alongside pharmacies across Jefferson County. Your pharmacy dispenses the medication; we handle the pickup and the trip to your patient's door, so your team can stay focused on care.
The pharmacy dispenses
Your pharmacist fills and verifies the prescription, exactly as they do today.
VitalCare Express delivers
We pick it up and carry it to the patient with a tracked, secure handoff.
Works with your pharmacy
Patients can request delivery from any pharmacy within our service area.
Questions, answered
Once your prescription is ready at your pharmacy, request a delivery with your pharmacy and drop-off details. We pick it up and bring it to your door, with status updates along the way.
No. VitalCare Express is a courier service. Your pharmacy fills and verifies your prescription; we handle the pickup and delivery.
We can pick up from pharmacies within our Jefferson County service area. Enter your pharmacy when you request a delivery, and call us if you're unsure whether we can reach it.
Your total is calculated when you request a delivery, based on the option you choose and the distance involved. You'll see the amount before you confirm.
Yes. You can provide drop-off instructions during your request. Some medications may require an ID or signature from the recipient at handoff.
Use the Track a delivery page and enter your order ID to see the current status of your delivery.
Ready when your prescription is
Request a delivery in a few minutes and follow it from the pharmacy to your door.
Serving Jefferson County, Alabama